Stakeholder Capitalism: Long-Term ROI and Measuring Success

Join Byron Loflin, Global Head of Board Engagement at Nasdaq Governance Solutions; Kimberly Casiano, Director, Ford Motor Company and Mutual of America; and April Hall, Managing Editor of Directors & Boards magazine, for a discussion on the role stakeholder capitalism plays in achieving long-term success.


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The long-term effects of the ongoing pandemic paired with civil unrest may still be unknown, but the current landscape has brought to light the importance of stakeholder interest. Corporate leaders must acknowledge the necessary relationship between stakeholder capitalism and boosting innovation, improving company culture and employee inclusion.

This webinar will address topics such as:

  • How to monitor early stakeholder metrics to indicate that your company is meeting the impactful needs of stakeholders
  • How measuring stakeholder capitalism strengthens a company’s accountability
  • How recent technological advancements and sustainable efforts can improve corporate culture and employee inclusion


Byron Loflin

Global Head of Board Engagement at Nasdaq Governance Solutions

Byron Loflin is Global Head of Board Engagement at Nasdaq, where he leads board assessments and boardroom training for Nasdaq Governance Solutions. He is the founder and former CEO of the Center for Board Excellence (CBE) – acquired by Nasdaq in 2019 – and is architect of CBE’s unique board assessment and advisory platform. Byron is recognized in the governance community for developing unique products that address board dynamics, corporate culture, accountability and performance. His experience and expertise are in the design and administration of assessments and advising board chairs, boards, committees, directors and executive management in a full range of corporate governance matters including strategic alignment, best practices, board refreshment, diversity, structures and corporate planning. He and his team have performed several hundred third-party board, committee, peer and CEO self-assessments for organizations of all structures and sizes.

Byron is a graduate of Harvard Business School (OPM) and James Madison University (BA). He is a member of the Society for Corporate Governance, Institute of Directors (UK), and the National Association of Corporate Directors.

Some of his recent published works include: “Love Your Neighbor,” International Banker Spring 2019, “Guide to Board Assessments,” Corporate Board Member June 2019, “Reboot, Not Refresh,” International Banker Spring 2018; “Board Evaluations: Getting Aligned,” published by Nasdaq 2017, and “Six Reasons Digital D&O Questionnaires Streamline Proxy Disclosure,” published by Nasdaq 2017.


Kiimberly Casiano

Director, Ford Motor Company, Mutual of America

As the first Hispanic woman to serve on any of the top five “Fortune 100” corporate boards, Ms. Casiano brings deep board knowledge and over 35 years of experience and perspective.  Ms. Casiano serves on the boards of directors of Ford Motor Company and Mutual of America.  She formerly served on the boards of directors of Mead Johnson Nutrition Company and Scotiabank of Puerto Rico.

In December 2003, Ms. Casiano was elected to the Board of Directors of Ford Motor Company (NYSE: F).  Founded in 1903 and headquartered in Dearborn, Michigan, Ford Motor Company is one of the world’s largest automakers with operations in 200 markets on six continents.  Ms. Casiano serves on the Audit, Innovation & Sustainability, and Nominating & Corporate Governance Committees.

In April 2006, Ms. Casiano was elected to the Board of Directors of Mutual of America and is a member of the Executive Committee, Product & Marketing Committee (Chair), and Audit Committee.  Founded in 1945 in New York, Mutual of America provides retirement and insurance products to employees of nonprofit organizations and small and medium-sized businesses throughout the United States.

In March 2010, Ms. Casiano was elected to the board of directors of Mead Johnson Nutrition Company (NYSE: MJN), a global leader in pediatric nutrition including the #1 infant formula in the world, Enfamil.  Founded more than 100 years ago, MJN manufactures and markets in over 50 countries in North America, Latin America, Europe, and Asia-Pacific.  In 2017, the board of directors of MJN negotiated the strategic sale of the company to Reckitt Benckiser Group plc., based in the United Kingdom.

Formerly, Ms. Casiano was President of one of the largest U.S. Hispanic publishers of periodicals and magazines in the country and one of the first bilingual (English-Spanish) call centers in the Western Hemisphere.  Prior to her tenure in the media, call center, and direct marketing industry, Ms. Casiano was founder and president of a consulting company that assisted the U.S. Department of State in Latin America and Caribbean investment, trade promotion, and economic development programs.

Ms. Casiano’s involvement in business organizations includes being the first female Chapter Chair of the Young Presidents’ Organization (YPO), Puerto Rico chapter.  She is also a founder and serves on the board of directors of the Latino Corporate Directors Association (LCDA) and was just recently named to the global Alumni Board of Harvard Business School (HBS).

Ms. Casiano also serves on the Board of Advisors of the Moffitt Cancer Center in Tampa, Florida, the third busiest cancer center in the United States, ranked a top 10 cancer center by U.S. News & World Report.  For 10 years, she chaired the annual fundraising event for the American Cancer Society (ACS) in Puerto Rico and, in 2005, was the recipient of the prestigious ACS national “HOPE” award.

Ms. Casiano is ranked one of the top 10 Most Powerful Latinas in the United States by ALPFA, the Association of Latino Professionals For America, the largest and longest-standing Latino organization in the country with close to 100,000 members.  She has been the recipient of numerous awards and distinctions: including the 2020 Directors to Watch in “Directors & Boards” magazine; the “Latino Leaders” magazine Maestro Award; the Best of the Boardroom “Hispanic Executive” magazine (where she appeared alone on the cover); the Spelman College Woman of Color Leadership Award; the “Hispanic Executive” magazine Most Powerful Latinos; to name a few.  Ms. Casiano has been a speaker at Massachusetts Institute of Technology, Harvard Business School, Princeton University, and at the City of Tampa Latino conference.  Ms. Casiano was an acknowledged contributor to the 2018 KPMG Board Leadership Center publication entitled “The ESG Journey: Lessons from the boardroom and C-suite.”

Ms. Casiano studied Politics and Latin American Studies at Princeton University (B.A., magna cum laude, 1979) and obtained her Master’s in Business Administration (M.B.A.) from Harvard Business School in 1981.  She is married to Peruvian-born Juan F. Woodroffe, and the couple has two children.


April Hall

Managing Editor, Directors & Boards and Private Company Director magazines

April Hall is digital director for MLR Media and managing editor of Directors & Boards and Private Company Director. She is an award-winning journalist with more than 20 years of experience with daily newspapers, magazines and radio.

  • No cost to attend.
  • All participants receive a copy of the webinar materials after the event.
  • All particpants will receive the Directors & Boards newsletter featuring real-time news, analysis and thought leadership on corporate governance  -- all delivered right to your inbox every Monday morning. You may, of course, opt out at any time.
  • Opportunity for questions and feedback.
  • Unbiased third-party director education.
  • 60 minutes -- maximum value for time.