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Volume 5, Number 10 • October 2008
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James Kristie Lisa
Cody David Shaw Scott Chase Barbara Wenger Jerri Smith 1845 Walnut Street
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Jim
Kristie is the editor and
associate publisher of Directors
& Boards.
The Missing Link: Measuring How People
Drive Enterprise ValueSimply put, the board and the CEO want a clear, credible, and simple picture of how much bang the organization’s getting for the money it invests in people and human resource programs. By Frank DiBernardino Boards and C-suite executives take great pains to measure and monitor returns on their company’s investments. And they share a common frustration: how to measure the financial impact of human resource investments — people and programs. Controlling the money going into human capital is one thing; measuring and maximizing the value coming out is quite another. Even though people costs far surpass financial capital costs in the majority of American businesses, many continue to manage human capital as a necessary expense rather than the hefty monetary investment it really is. Directors are hungry to know how human capital outlays add value to the enterprise; but, with traditional HR metrics, this level of understanding is elusive. The missing link? Human capital metrics that are tied to the income statement and balance sheet. For decades, turnover rates, costs per hire.... [Click
Here to Read
the Entire Article] ![]()
Now Everyone Wants to Be the COO Recent events refute speculation that need for COOs is in decline. Just what is it about the COO role that makes it so attractive? By Nate Bennett and Stephen Miles Over the past several years we have been involved in a series of research efforts geared at better understanding what we view as arguably the most critical of the C-suite positions: that of the chief operating officer (COO). Among our conclusions is that the COO role is unlike other C-suite roles because of myriad nuances related to how that individual must complement the CEO. Finding the right partner, creating the right chemistry, bringing the right person on board and maintaining the right balance between the two executives is a very complicated process. Not all companies invest properly to get it right at the start, while others fail to recognize that it isn’t a “one and done” process – it requires constant attention to produce the positive results seen in companies like Microsoft, Adobe, and others. The reader may note that we have carefully used the word role to refer to the COO. This is intentional and illustrates our suggestion that the role be recognized as unlike other c-suite level positions. A role is understood to be a part that someone plays, whereas a position denotes a specific “place” on a team where an individual performs a job. The difference we intend to highlight is that positions are typically well-understood and fairly static.... [Click Here to Read the Entire Article] Robert L. Dilenschneider Founder and Principal The Dilenschneider Group
Editor's note: Each month, we ask a
Directors & Boards reader to comment on critical issues facing
directors today. If you'd like to participate in this section in
the future, please email Scott
Chase. You have a new book out titled “Power & Influence: The Rules Have Changed.” What developments have triggered this change and what are their real significance? To simplify a complex issue, the technology revolution of the past several decades is the principal driver of today’s era of new power and influence. In a very real sense, technology has become a great leveler, opening the door to power and influence to many previously excluded. The monopoly heretofore enjoyed by elites is under assault and rapidly declining. A playing field, once heavily tilted towards those with special expertise or wealth or birth or the right education, is over. If you are not tech savvy, your career may be ended. What have some of those changes been? Technology has changed everything -- especially in the arena of global business -- from essential knowledge bases to strategic thinking and business development. The rarified world of power and influence -- the so-called establishment -- is becoming increasingly flat. This technology-driven, more democratic universe of power and influence is also more Darwinian than ever. Technology is such an all-embracing term. Can you be more specific? The global Internet is, of course, at the head of the list. The statistical data about the size, reach, and array of data now readily accessible on the web is truly astronomic, ranging from the 2.7 billion searches conducted daily on Google alone to the billions of text messages exchanged every day.... [Click Here to Read the Entire Article] Banks’ Risk Management Practices Seen As Main Factor In Current Economic Climate, But; Most Finance Leaders Say Downturn Will Not Hamper Their Firms’ Financial Results The financial crisis gripping the United States has senior finance executives more concerned about their firms’ risk management practices (72%) than they are about such issues as accessing both long-term debt financing (65%) and short-term financing (61%), relationships with their financial institutions (59%), pension plan asset allocation (40%) and their ability to secure equity financing (40%), according to a CFO Research Services study conducted in conjunction with professional services firm Towers Perrin. “The clear message here is that even though this crisis is a financial crisis, it exposes risk management gaps as possibly – and probably – existing within the executives’ own organizations,” said Prakash Shimpi, Towers Perrin Principal and head of the firm’s Enterprise Risk Management practice. “We’re all looking at the liquidity squeeze – and it’s real, and its impact on business means companies will need to retool their risk management practices.” Further, the economic woes have 55% of respondents saying their companies are likely to change risk management practices at their companies at either the board or the employee level, or both. Additionally, while the majority (62%) acknowledged that the crisis would dampen profit expectations and leave a potentially lasting dent in the world economy, only 4% said they feared a major negative impact on their financial results according to the survey, which coincided with Secretary of the Treasury Henry Paulson’s announcement of a proposed $700 billion financial services industry rescue package. Banks’ Risk Management Practices Main Factor In Current Crisis When asked which items contributed to the current financial crisis, respondents as a whole blame risk management practices at banks (62%), followed by the increased complexity of financial instruments (59%) and financial market speculators (57%). Additionally, 24% said that fair-value accounting requirements were a major contributor to the crisis. However, when broken out by sector (financial services versus non-financial services companies), the findings tell a somewhat split story:
Among some of the other key findings:
The survey, “Senior Finance Executives on the Current Financial Turmoil,” was conducted by CFO Research, and launched Friday, Sept. 19, in the immediate aftermath of the developments on Wall Street and a federal bailout of the world's largest insurer, and just days after the government bailout of Fannie Mae and Freddie Mac. In the following days, 125 survey responses from CFOs and other senior finance executives from a wide range of industries across the United States were secured and tabulated. More than half of respondents come from companies with more than $500 million in annual revenue. ![]() October
1-3 October
13-15, 2008 October
17, 2008 October
19-21, 2008 October
21-22, 2008 October
29-30, 2008
November
10, 2008 November
13-14 December
2, 2008 December
2, 2008 The ICGN Mid-Year Conference will be held in Wilmington, Del. Hosted by the International Corporate Governance Network, sessions will include "A View From the Bench" in which members of the Delaware judiciary will participate in discussions of key governance matters. Other topics to be discussed include regulatory and market issues such as shareholder access, say on pay, proxy system reform, director dialogue with shareholders, transparency of stock ownership by institutions, proxy contest reimbursement, and more. For more information, go to Institutional investors have, once again, topped their previous record ownership levels in the largest 1,000 U.S. corporations, the Conference Board reported last month when it released its “2008 Institutional Investment Report: Trends in Institutional Investor Assets and Equity Ownership of U.S. Corporations.” Data on institutional investor ownership in the largest 1,000 U.S. corporations show that institutions have substantially and consistently increased their holdings from 1987 with an average of 46.6% of total stock to an average of 61.4% of total stock by 2000 and then rising to an unprecedented 76.4% of corporations by year-end 2007. Concentration of ownership also tops all previous data when measured by the numbers of companies that have the largest institutional ownership. For example, in 1985 no company had institutional ownership of 60% or above, whereas by 2007 17 companies had institutional ownership of 60% or above, including six with institutional ownership of 70% or above. The equity market value of total institutional equity holdings increased from $571.2 billion in 1980 (or 37.2% of total U.S. equity markets) to $12.9 trillion (or 66.3% of total U.S. equity markets) in 2006. "This represents a historic all-time high in the amount of total U.S. equities controlled by these institutional investors," says Dr. Carolyn Kay Brancato, director of the Conference Board's Governance Center and author, together with Stephan Rabimov, of the report. Click here for access to the report. Director Resources Financial Management: “When CFOs Debate” is the title of a new book released in September from Deloitte. It is designed to help chief financial officers as they think through some of the most pressing issues they face. Issues covered in the book include: automating financial systems, providing earnings guidance, offshoring, investing in going “green,” adopting International Financial Reporting Standards, and attracting and retaining the best talent. The book is co-authored by Deloitte Consulting principals Sam Silvers and Steven Ehrenhalt. “When CFOs Debate” is available as a PDF download at http://www.deloitte.com/CFOdebates. Board Recruiting: Board Recruiting, a service of Nasdaq OMX Group Inc,. has created a strategic alliance with executive search firm Heidrick & Struggles to provide companies with enhanced services in board recruiting. The new offering will integrate the leadership assessment expertise of Heidrick & Struggles with Board Recruiting's online matching system to provide clients with a broader array of choices in how they identify and recruit director candidates. Using the current online self-service model of Board Recruiting, companies can search the Board Recruiting database with complete control of their recruiting process. Heidrick & Struggles' involvement brings two additional benefits: it creates a deeper pool of candidates and, when companies prefer more hands-on expertise, the firm can offer support services such as helping to create job specifications, handling third-party phone and video interviews, and delivering candidate assessments. Board Evaluations: The Board Institute (TBI), which provides comprehensive, independent, web-based tools for conducting board, committee, and individual director evaluations, has had its evaluation tools accredited by RiskMetrics/Institutional Shareholder Services as satisfying director corporate governance education requirements. Risk Management: LRN, a company that helps businesses develop ethical corporate cultures, has released its “2008 LRN Ethics and Compliance Risk Management Practices Report.” The report provides companies with insights into how others are progressing in their ethics and compliance risk management programs and allows them to assess where they are on the curve towards mastering best practices and creating corporate-wide ethical cultures. Click here for a copy of the report. Lawsuit Prevention: The Chubb Group of Insurance Companies will offer companies and not-for-profit organizations a free 60-day trial of online tools that help manage rising employment practices liability exposures. Available through the ChubbWorks website, the loss prevention tools include model employment policies; procedures and forms; best practices training modules addressing sexual harassment, discrimination, investigations, termination, and creating an ethical workplace; checklists; and articles. ChubbWorks also includes two industry-specific zones that address the employment practices, and directors and officers and fiduciary liability exposures, of health care and not-for-profit organizations. To sign up for the 60-day free trial contact a local Chubb independent agent http://www.chubb.com/findagent/findagent_form.html. Author Notes Mary Pat McCarthy, KPMG LLP vice chair, has been named executive director of KPMG’s Audit Committee Institute (ACI). KPMG, the audit, tax and advisory firm, created the ACI in 1999 to serve as a resource for audit committee members and senior management. Its primary mission is to communicate with audit committee members and enhance their awareness, commitment, and ability to implement effective audit committee processes. In her new role, McCarthy will be responsible for the development of ACI programs and thought leadership. She succeeds Edward F. Smith, a retired KPMG partner who has led ACI as interim executive director. Back to the Top Directors & Boards e-Briefing is a monthly service of Directors & Boards. All contents copyright 2008, MLR Holdings LLC. |
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